- Burnett Automotive
|
Great service, professional and courteous. Thanks Jeff and Greg for getting us in and out in a timely manner and at a time that met our busy schedule! |
|
The staff at Burnett Automotive is fantastic. Having 5 vehicles in my family, they provide me with cost effective solutions for mechanical issues. They stand behind their work and are extremely honest in their dealing with me. I highly recommend them! |
|
|
Easy to work with. Kept things simple. |
|
I wouldn?t go anywhere else. All the employees work together as a team. |
|
Guys did another great job. I appreciate how they give you options and explain what may or may not happen if you put off repairs. |
|
Great bunch...very specific and provides you with options so you may decide what to fix now, and what can wait. |
|
I drive all the way from Shawnee to have my car serviced here. These guys do a great job! |
|
Always pleased with the service and the staff. |
|
Fantastic service from honest guys!!! Another dealer up the street told me I would have to replace all four tires -$1500 - on my BMW when ONE went flat. These guys measured my tread and plugged the hole for $45!! Honest service and quality service and great customer care. I will be back for everything now. |
|
|
I am satisfied with the service I received however, I did ask while my brakes were being repaired for my splash guard to be posted back up. This was written on my receipt as well, so it was out in the system. I spent Nearly $600 at this establishment in two weeks time and I figured this would be an easy fix. I went to get my car after it was finished to see that the splash guard was indeed not repaired. I asked the gentleman at the counter and he said ?we would have to drill a hole and zip tie it together.? That?s totally fine, why didn?t they call me while the service was being done to ask me about it? He then said they?ll ?take care of it during my next service? like come on. It?s a simple fix and I really just wanted that taken care of. |
|
|
Felt the staff was friendly and explained everything about the service on the vehicle. |
|
Store Manager is great! All the staff is informative. They know cars, offer options. I will bring vehicles here for repair. |
|
|
After service, undercarriage not cleaned. Residual oil stained driveway and garage floor. |
|
I have been a loyal customer for over ten years and have always been satisfied with the service. This time I noticed a change in staff and it shows, my oil change and the switch of my summer to winter tires (all were mounted already) took almost 3 hours. This should have been maybe an hour and half job at the most. I will come back one more time, but if service isn't better I will be looking for another service center closer to home. |
|
Put in a new turn signal bulb and never checked the turn signal to see if it worked now my turn signal blinks 90 to nothing g and I have to bring it back in to get it fixed. |
|
Thanfully, only need a tire repair from a nail puncture! Prompt inspection and assessment of the issue. Prompt repair at a fair price! |